How It Works
Availability
Appointments are currently available on Mondays (between 9am and 4pm) and Thursdays (between 1pm and 4pm).Session Format
All sessions are conducted via a tele-conferencing platform, allowing you to access support from the comfort and privacy of your own space. Telehealth offers flexibility and convenience, while still providing a meaningful and effective therapeutic experience. You will receive a secure link prior to your session, which can be accessed on your phone, tablet, or computer. If you’re new, you’re welcome to reach out via the ‘Contact’ page; this allows us to get to know you and support you in getting started. If you are a returning client, appointments can be made via the online booking system; simply click on the 'Book Now' button in the top right corner of the website and follow the prompts.Fees
The fee for a standard session of 50 minutes is $230 AUD.If you have a valid Mental Health Treatment Plan from your regular GP (or a GP practice that you have been engaged with in the past 12 months), you can receive a Medicare rebate of $98.95 AUD per session for up to 10 sessions per calendar year. Please contact your GP for further information.If you have private health insurance, you may be able to claim a rebate for your sessions. It’s best to check with your provider to understand your eligibility. Please note that private health and Medicare rebates cannot be used at the same time.Cancellations & Rescheduling
Please give as much notice as possible if you need to reschedule or cancel your appointment. Where less than 48 hours notice is given, a $100 AUD cancellation fee will apply. Appointments cancelled on the same day or missed appointments will incur the full session fee ($230 AUD).If you’re running late, that’s completely okay—your session will still finish at the scheduled time to keep things running smoothly for everyone. The full session fee ($230 AUD) will still apply.What to Expect
Your first session is an opportunity to explore what has brought you to therapy and what you would like to gain from the process. You are welcome to share at your own pace. Therapy is a collaborative process, and sessions will be guided by your needs, experiences and goals.Confidentiality & Privacy
Your privacy is always respected. Sessions are conducted using secure platforms, and your information is handled with care and confidentiality.